As of October 16, 2023, Healthstream will have more stringent password requirements for updated passwords.
Passwords should:
- Be at least 8 characters in length
- Include a combination of upper and lower case letters
- Contain at least 1 number
- Contain at least one symbol such as !@$%&
For HealthStream questions, password or ID issues ,email HealthStream@inova.org or call the Support Desk at 703-889-2000.
To utilize the Password Reminder function, users must first create a reminder on the Manage Passwords screen.
Note: Too many password attempts will result in a lock out of your account for 15 minutes. Even with a password reset you will remain locked out for 15 minutes.