Enter ONLY user ID and press submit. You will receive an email. Click the link to reset your password.

User ID: The last six digits of your employee ID, without dashes or spaces.  EG: EMP123456 - Your USER ID IS 123456.  (For nonintegrated providers, it is the MEC ID.)

FORGOT PASSWORD?

Contact the IT Help Desk at 417-269-3153

OTHER PASSWORD HELP:

PASSWORD RESET: Passwords must be at least 8 characters in length, contain mixed-case letters (at least 1 capitalized letter and one lower case), at least 1 number and at least 1 symbol (!#$%). NO FORWARD SLASHES MAY BE USED.

PLEASE USE MICROSOFT EDGE OR GOOGLE CHROME. DO NOT CITRIX WORKSPACE TO RESET PASSWORDS. CITRIX WORKSPACE TENDS TO CAUSE HEALTHSTREAM ERRORS.

OTHER HELP:

Cerner, PowerChart, CPOE, Centricity access and questions:
Contact the Help Desk at 269-3153

ACLS, BLS, & PALS:Education Center
at 269-4117

Updating ACLS, BLS, & PALS with previous completions:
HR Compliance Kelly.Adkins@coxhealth.com

Access after FMLA:
Leave of Absence Team in Human Resources at HR-LOA@coxhealth.com

Documents not opening:
Contact Si3/IT Help Desk at 269-3153

All other inquiries:
Contact healthstream@coxhealth.com

NOTE: The HealthStream Help Desk does not determine exemptions. Exemption requests must be submitted to the assigning educator.